4.2.3 Order material metrics in PCF

APQC encourages the wide distribution, discussion, and use of the PCF for classifying and defining processes. APQC grants permission for use and adaptation of the PCF for internal use.

For external use, APQC grants permission for publication, distribution, and use, provided that proper copyright acknowledgment is made to APQC. No modifications to the look or content should be made in external venues. Please use the following text when reusing the PCF in external print or electronic content:


The PCF was developed by non-profit AP QC, a global resource for benchmarking and best practices, and its member companies as an open standard to facilitate improvement through process management and benchmarking, regardless of industry, size, or geography.

The PCF organizes operating and management processes into 12 enterprise level categories, including process groups and over 1,000 processes and associated activities.

To download the full PCF or industry-specific versions of the PCF as well as associated measures and benchmarking, visit http://www.apqc.org/pcf.

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